Client Reviews and Testimonials

Read Some of Our Client Reviews and Testimonials to Learn How We Can Help You!

Action Air Conditioning, Heating & Solar is a family-owned business with decades of experience serving San Diego families and businesses. Since 1975, we have completed more than 75,000 comfort installations and have been providing solar and weatherization services since 2010.

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The people at Action were excellent, from the office staff, Mario the comfort specialist and the two installers. The installation was very quick and efficient.

Very happy with Action. I had an air conditioner installed and couldn’t be happier.

Margaret H.
San Diego, CA

We have 3 homes and they have been servicing all 3 for years. Very professional and friendly people. Will continue to use them for future services needed!

Gregory K.
Carlsbad, CA

Originally installed a couple years ago in a bit of an awkward spot, when we decided to re-landscape we wanted the condenser at the other end of the house. At the same time, we wanted to add wifi to the original thermostats, so they did both jobs at once. The move was seamless, the new thermostats took a few tries before they got it right, as ours is a somewhat complex system–3 zones with a heat pump. Add an outdoor air sensor and wifi and it got a bit tricky. But they stuck to it and made sure everything worked flawlessly–everyone cooperated, from the owner to the scheduling folks to the excellent techs–three of them before the story was over. Smaller company, so wait times were a little more than we might have experienced from a giant concern, but the personal attention was well worth it, and we live in Southern California where HVAC just isn’t an emergency. ActionAC also installed our solar PV system, which is also needing a bit of fine tuning, and so far they’re responding reasonably. Nice folks, who really seem to care about what they’re doing, and aim to please.

Bob H.
San Diego, CA

Very informative technician. Thorough diagnosis and follow-up repairs.

Chuck Hughes
San Marcos, CA

Proficient, Responsive, Friendly, Helpful, Trustworthy

Employees were punctual, ensure cleanliness at all times, professional workmanship, answered all questions relative to the removal and installation of HVAC equipment.

Anonymous
San Marcos, CA

We had our entire HVAC system replaced this year as our old system was pushing 27 years. After having 4 different companies come bid the job we chose Action. They were neither the cheapest nor the most expensive, but what they offered for their price was far superior to the competition. The sales person was knowledgeable, experienced, and thorough. The installation team was punctual, clean, and professional. After install we had an issue with some strange noises coming from our brand new system. Action was quick to get a field supervisor out to diagnose and subsequently fix the problem. Every step of the way this company has been professional, offered quality service, and an excellent product. I can’t say enough good things about them here without sounding like a cheerleader, but yay Action!

Wyatt K.
San Marcos, CA

Knowledgeable, professional, courteous.

I purchased a home HVAC system from Action Air through Costco. They meet and exceeded expectations. The sales group, installers, and follow up were all handled expertly, promptly, courteously and professionally. The total package was top of the line, providing extreme comfort year round. I’d heartily recommend Action Air for your HVAC needs.

Joe Meyer
San Diego, CA

Everything is working great. We’ve never been so comfortable since we lived here. You guys really know what you’re doing and we are very appreciative. The system is very quiet and it comes on when we want it too, not like the old one that we fought for years to come on and stay on.

Thank you for all you did!

Mr. & Mrs. Greg Marlatt
San Diego, CA

FIRE! In February 2015 we had a fire in our outside compressor unit. Core installed our system but they were no longer in business. Action stepped up to the plate and handled our crisis like it was their own personal issue. I was floored at how professional and thoughtful everyone I dealt with at Action was regarding getting our unit replaced. Ken replaced it in just under 2.5 hours. Quiet. Clean. Perfect.

Months later, we started to notice that our new unit would run longer than normal. Ack! The dreaded leak. After months of Action Air trying to find a leak we had in our system, Ken found it in about an hour. Big fat stupid evaporator coil made of thin aluminum was the culprit!

During those 8 months, Action Air did NOT charge us for the labor or additional freon until they could locate the actual leak. I’m so impressed with the service team, Robert the Service Manager and of course… Ken. If you have a leak, request Ken. He will find it.

Such a super cool company to deal with from tops to tails. Everyone is really calm, thoughtful and happy to help. They truly want to make sure you get the best service and you are happy. Maintenance is a key point with Action and quite frankly, they are right! I’m no sucker, I signed up for the bi-annual maintenance service agreement as well. They made me feel like I was their most important customer. In this day and age, that’s not common.

Call Action Air today… you can thank me later!

Nicole H.
Oceanside, CA

Ken was very professional and did a great job. We want Ken back on a regular basis.

Anonymous

The comfort specialists from Action Air were professional, knowledgeable, and most helpful in helping decide among options. They were hard workers, friendly, and efficient. Tim and Aaron are a good team! I highly recommend Action Air!

Anonymous

My solar project is fully installed, tied to the grid and working properly. JOB WELL DONE! to Action Air Conditioning, Heating & Solar. You deserve 5 stars not only for the outstanding customer service provided to us but also from the detailed work you’ve done with our project. NO surprises and a reasonable price compared to the other contractors. KUDOS and thank you to Mr. Benjamin Jones who heads the solar division for his professionalism and caring attitude. Your company follows through to make every custom happy and satisfied. Workers really pay attention to details when it comes to execution of the work. OUTSTANDING!! I’ll highly recommend you for any solar project or AC/heating work.

Gino N.

The professionalism, courtesy and knowledge of all concerned were quite remarkable. The installers even went out of their way to ensure that we did not experience a night without heat.

Allan S., San Diego, CA

The single most impressive quality this company brought to our experience was superior customer service from start to finish. This included not only the initial evaluation and estimate, but also installation (which was not a vanilla install), through post installation to resolve issues to our satisfaction. Their staff were professional and courteous at all times, and were respectful of our home. We purchased a relatively new product on the market, so it took a few attempts to arrive at the perfect pitch, but we couldn’t be happier with the product and the experience with Action Air Conditioning, Heating & Solar.

We enjoy offering positive recommendations when they are deserved and this one certainly is. Thank you again for your attention to our project.

Will A.

They did an excellent job.

Paul K., Encinitas, CA

The entire process of ordering and getting my heating and air conditioning could not have been better. After ordering, the units were installed quickly and the installation was as promised. After each day’s work, the site was completely cleaned up. After installation, responses to my calls were immediate and if anyone was needed for a follow up visit, they came within a day. This company earns the best recommendations because obviously, they work hard to please their customers.

David M., La Mesa, CA

I commend both men, Eli and Daniel. They were very polite and courteous. Did an excellent job – more than I expected. They worked together like a well oiled machine. Job well done.

Clayton G.

I really liked the way that they people from Action Air Conditioning, Heating & Solar handled themselves. They were just outstanding from start to finish when it came to helping me. The guy that came out to my home was very kind and patient and gave really good explanations for what he was doing which I really appreciated. I would definitely use these guys again because they really were just that great!

Margaret K.
San Marcos, CA

Proficient, Responsive, Friendly, Helpful, Trustworthy. Awesome service from the Action guys! Action Air installed a new AC system with furnace for our home. Our home was older and needed new everything – furnace, ductwork, etc. The Action guys did an amazing job, and now we have AC!

Lester P.
San Diego, CA

Had a complete A/C and heating system installed by Merrill and his guys at Action three weeks ago as mine was 28 years old. My wife and I couldn’t be happier. The job started when scheduled, the crew was on time each day and cleaned up each day when done. Everything was done as promised and per contract. I will definitely be a repeat customer. Merrill was never too busy to answer any questions I had throughout the process. Thank youRobert Culbert

Curts W.
Oceanside, CA

I don’t normally waste any time with completing surveys, but I had to take some time out of my day to tell you about the my experience. My entire experience Action company and HERO has been great. My Comfort Specialist, Steven Gill, is great. The installation crew, Samson, Pauly, and Julio, were amazing! They answered any questions I had and thoroughly explained every step of the process. I have yet to completely experience the final product, but I am confident that it will work to its full potential and maximum efficiency. Every business should take care of their clients with the attention and professionalism that was demonstrated by the installation crew and Steven.

Jose Cervantes
San Diego, CA

Jason and Aramis were my installers and they did a fabulous job. They were quick, efficient, and cleaned up after the job was done. They were very pleasant to talk to while doing the installation. I was curious about taping the vents and the test that was done and they explained it very well. I’m very happy with my new system!!

Roxi Poser
San Diego, CA

Very impressed with Steve Gill’s expertise and careful analysis of my heating/air conditioning needs.

So far, I am very much impressed with the quality of service provided by Action. Steve Gill spent time assessing the situation at my home and offering detailed price quotes. I will hope to meet with him again as soon as my HOA sends approval of my request.

Beth Hulsart
Carlsbad, CA

I am very pleased with Action Air in all respects. In fact, every single individual that I came into contact with at Action Air gave me a good impression! I think that is very unusual and extremely impressive! Larry Swain spent a lot of time explaining all the options to me, and always answered all my questions. It was his efforts that “sealed the deal.” Very knowledgeable, and very good at explaining everything.

The installation crew worked hard and did a great job installing everything. And they were superb in communicating with me on any detail that might affect the outcome. The furnace unit had a soft but irritating noise after installation. Action Air was “top-of-the-line” in following up and eventually solving the issue.

Chris Ewing, and another troubleshooter, made several visits and worked tirelessly to try to fix the problem. I couldn’t be more impressed with the post-installation followup. Also very happy with Lennox. They approved a new furnace/air handler which solved the problem. So I am now a Lennox/Action Air fan, and would be happy to recommend them to all my friends.

Keep up the good work and thanks!

Pete Hunt

There was a small, but irritating noise coming from the furnace. Verified by the installers. After several attempts to fix the noise, the issue was sent up to Lennox. To my great surprise, Lennox replaced the entire furnace, no questions asked!

Noise is gone, and I am a very satisfied customer. Will be recommending Lennox and the local dealership, Action Air, to anyone who asks.

Peter C.

He was very nice, and very competent and did outstanding work. He was also very responsive and gave valuable feedback.

Linda Friedman

Recently, Ken Redd, an Action Air technician came to my home for my fourth and last maintenance visit for the two year period. I would like to report a most professional and thorough inspection of my AC system. This is not to say that other technicians did not do an adequate job, but Ken is really exceptional! I could tell that he was meticulous in his work and he was very patient in answering all of my questions. It seems that people find time to complain, but not necessarily praise someone who does a great job, so to you as well, thank you for hiring such efficient employees and providing a fine service.

Nicole M., San Marcos, CA

My wife and I have lived in our home for over 35 years and over the years we have had many, many contractors performing various installations. By far and above, Action Air Conditioning was the best. I cannot tell you how much MORE professional they were than any other company. Our replacement of the air conditioning and heating units and all ducting was completed without a hitch. We had an especially hot room upstairs and your folks worked very hard to correct the problem. Now our room is almost too cold!!! Again, we very seldom respond and don’t expect such professionalism, but we have been overwhelmingly pleased with your company.

Tom E., Lakeside, CA

Very professional. Cleaned up after work. Outstanding technicians.

Oscar G.

The installation group was outstanding and very considerate. Your team met all their quoted requirements.

Dennis B., San Diego, CA

Tim and Gordy were very professional and courteous. We are very happy with our new furnace and AC. Good job!

John W.

Bill, the service man, and Tony, the salesman, were fabulous. Very polite, very gentlemanly. Would recommend your company in a heartbeat!!

Victoria H., Carlsbad, CA

We used Action Air to install a solar electric system. Our installation consisted of 24 solar panels with micro-inverters that allow us to track the power production of each panel. Action Air’s employees were excellent throughout the installation.

Our first bill from the power company following the solar installation was only $1.62! We refinanced our house and our payment increased by $40, but we are saving far more than that on our electricity bills, so we are net-income positive each month. We are going to save hundreds or more on our energy bills. Action Air was very responsive and overall, just excellent.

There is a tax rebate available, so we will receive some of the money we spent back. We own our panels, so they actually put equity into our home unlike leased panels. Installing solar panels was a great decision because we get increased property value, lower energy bills, and a decreased carbon footprint! I recommend solar panels and Action Air to anyone!

Zale W., Murrieta, CA

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